Complaints Book (Libro de Reclamaciones)

Complaints book

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Tagged complaints book, libro de reclamaciones, Peru

Scenic52568983725

10 days ago

Una expedición increíble por la Amazonía con Alle Excelente experiencia con Allen y Amazon Wildlife Tours. Conoce muchísimo la selva, encontramos una gran cantidad de fauna y siempre nos sentimos seguros. La expedición a Pacaya Samiria superó mis expectativas. Muy recomendable.

Carme B

12 days ago

Aventura y experiencia genial La experiencia ha sido genial. Estamos muy agradecidos de haber elegido este tour y haber conocido el Amazonas de su mano. Alan fue muy amable y se encargó de que todo estuviera genial. Tuvimos la oportunidad de conocer a Piero y tenerlo como guía y nada podría haber sido mejor. Gracias a el vimos lagartos, perezosos, pescamos pirañas, etc. Repetiriamos sin dudarlo.

Silvana L

19 days ago

100% recomendado Excelente guía y servicio completo en todos los sentidos! Volvería a Iquitos por más excursiones con ustedes!

Natalie N

23 days ago

AMAZING! We had the BEST time on our 3 day, 2 night tour. Piero was the most incredible guide, knew all the best spots, and had answers to all of our questions. The communication with the owner was excellent. They provided PLENTY of delicious food at every meal. Highlights of our trip were catching 11 piranhas and visiting monkey island. We also did several walks through the jungle to observe biodiversity and a couple of canoe trips on the lake behind the lodge. We cannot recommend this experience and this company more! So thankful that we chose them for this once in a lifetime experience. Make sure to bring bugspray :)

Miriam M

27 days ago

Esperienza nella selva Ne vale la pena! Allen, la nostra guida, ci ha fatto conoscere diversi aspetti della selva amazzonica fra flora e fauna. Dalle sue spiegazioni emerge la sua passione per il territorio. Bisogna sapersi adattare!

Varvara Z

52 days ago

Amazon Experience Iquitos We had an incredible time with our guide Allen and the 3-day tour exceeded all expectations. From walking around rainforest to swimming in the Amazon river and interacting with monkeys at the animal refugee center it was amazing from beginning to end. It was the highlight of our experience in Peru and I will definitely be recommending the tour!

Jasper D

74 days ago

Perfect and fun jungle tour We had an amazing jungle tour thanks to Allan. The itinerary was perfect, a lot of activities, but also enough time to relax. Allan knew a lot about the animals and nature and can instantly show you the birds name and information. He is also very respectful to the environment. We saw the pink dolphins, sloths, a lot of beautiful birds and we even fishes some piranha's! Also, all meals were delicious! And we were with a family with kids. They divided us over two groups as the needs and wishes of families with young kids are different from adults, which we found very thoughtful. Overal it was a amazing trip.

思航吴

81 days ago

Highly recommended That’s really nice experience, they can personalize the itinerary for us and we really enjoy the fishing and swimming experience. The food is nice especially the juice, like the camucamu and strafruit juice. Only the jungle exploration is a little bit similar, we do the walk both daytime and night time, perhaps replace one with the monkey island would be better 这真是一次很棒的经历，他们可以为我们定制行程，我们真的很享受钓鱼和游泳的体验。食物很好，尤其是果汁，比如卡穆卡穆和斯特拉果汁。只有丛林探索有点相似，我们白天和晚上都散步，也许用猴子岛代替一个会更好

Mirela K

82 days ago

One in a life time experience. This was one in a life time experience. We had one of the best guide. Francisco was fantastic, pacient and learned from him a lot about the Amazon, life in the jungle and many more. The lodge was good, very nice staf. Food was fresh and tasty.

Sandra

118 days ago

Toller Ausflug Es war ein super schöner Ausflug. Vor allem die Affeninsel hat uns sehr gut gefallen. Das essen in der Lodge war auch sehr lecker.

Natalie Neff

22 days ago

We had the BEST time on our 3 day, 2 night tour. Piero was the most incredible guide, knew all the best spots, and had answers to all of our questions. The communication with the owner was excellent. They provided PLENTY of delicious food at every meal. Highlights of our trip were catching 11 piranhas and visiting monkey island. We also did several walks through the jungle to observe biodiversity and a couple of canoe trips on the lake behind the lodge. We cannot recommend this experience and this company more! So thankful that we chose them for this once in a lifetime experience. Make sure to bring bugspray :)

Amy Rushford

48 days ago

We absolutely loved our 4-day trip to Pacaya Samiria with Amazon Wildlife Tours! Allen was an incredible guide with so much knowledge about the wildlife and the national park. He was so organised and planned out amazing days for us, making sure we got the most out of every moment. We saw an incredible amount of wildlife and had the perfect mix of adventure deep in the jungle while still being comfortable at the lodges. The beds were comfy, the food was fantastic, and we were so well looked after. Breakfast, lunch and dinner were all delicious, and we were well fed throughout the entire trip. Having access to showers and toilets at the lodge was also a huge bonus after long days exploring. We also had a local guide from the village near the lodge who was amazing. His ability to spot wildlife and guide us through the jungle was unbelievable. His knowledge of the area and the animals made the experience even more special. We honestly couldn’t recommend this tour enough. Our only regret is that we didn’t book more days! Thank you so much to Allen and the whole team for such an unforgettable experience. We would absolutely do it again!

Valeria Loaiza

49 days ago

Hicimos el full day de la Isla de Monos y fue una experiencia excelente. Desde el momento en que nos recogieron en el hotel hasta que nos dejaron de regreso, todo el proceso estuvo muy bien organizado. Todo el staff fue muy amable, puntual y atento, lo que hizo que el tour fuera muy cómodo y agradable. Nuestro guía fue el señor Armando Meléndez, una excelente persona. Más allá de explicarnos minuciosamente cada detalle, tuvo la paciencia de responder cada una de mis preguntas. Lo aprecié muchísimo porque, como persona curiosa, sé que hacer muchas preguntas a veces puede llegar a abrumar a la gente. Sin embargo, él siempre respondió con una sonrisa, amabilidad y precisión, haciendo que la experiencia fuera aún más enriquecedora. Sin duda, recomiendo este tour y a todo el equipo!

Mirela Kulcsar

108 days ago

Our trip to the Amazon in Iquitos, Peru was seriously unforgettable. We saw monkeys, sloths, colorful birds, amazing plants, and even grey and pink river dolphins, all surrounded by incredible jungle scenery. The guide was super friendly and knew so much, sunset boat rides on the Amazon River felt magical. The lodge was really comfortable, the food was great, fresh and tasty, and falling asleep to the sounds of the jungle was such a cool experience. The whole trip was adventurous, relaxing, and eye-opening. I’d definitely recommend visiting the Amazon in Peru if you love nature and a little adventure.

Paula García

142 days ago

Had such a great tour 4 day 3 nights to Pacaya Samiria! The local tour guide named Ermán was exceptional, always eager to show the animals spots and taught to do some sounds to call them 🌴 Swimming with dolphins at sunset was incredible, thanks to Erman for all the tips and sharing a lot about his community and growing in Pacaya. Juanita cooked amaaaazing! She prepared vegetarian food very nicely and wasn’t expecting such variety of dishes and beverages 🤤. Allen was very responsible and kindly helpful in everything needed to make a great stay and even supported beyond asked in the next boat trip to Leticia. Definitely recommended to support locals!

Adrian Stanikowski

The tour with Amazon wildlife tours to the Pacaya Samiria national park went excellent. The local guide Herman was of excellent knowledge about the all animals and plants we could possibly meet during the trip. He was very keen for us to see as much as possible and did his outmost. Special thanks to the travel agency that helped us with the boat to our next destination Leticia. Securing the spots and putting up the hammocks. I can really recommend this agency.

Kamran Abdulrahman

147 days ago

One of the best tours of my life.. we had 4 days booked with them. Chori our boat captain. Mari our chef and Lezer our guide... Best trio we had for 4 days.. we did more than we thought, they went above and beyond to make sure we see enough of the jungle, find spots to see wildlife. They were flexible with schedule and always ready to go again day and night. This was one of the best experience in my life and made better with this terrific team.

Олег Ильин

156 days ago

Everything was absolutely fantastic! I’d like to give a special shout-out to the skill of both the guide and the driver—everything went exactly according to plan! We visited so many interesting places. The cuisine was delicious—absolutely everything we ate was tasty. Just don't forget to bring along a good insect repellent! This was hands down my coolest experience in South America.

Melissa Guadalupe Huertas

158 days ago

Hicimos el tour a Pacaya Samiria de 4 días/3 noches y tuvimos una experiencia increíble. El equipo de guiado que nos acompañó (Lisser, Mary y Chorri) fue de primera. Tuvimos aventuras desde las 5:30am hasta las 8pm sin parar, cada una mejor que la anterior y con mucho respeto y admiración por la selva. Todos los guías conocen a la perfección la flora y fauna presente en la zona, tuvimos la oportunidad de observar aves constantemente y de encontrar ranas, serpientes y escorpiones en nuestras caminatas nocturnas. Es una experiencia que recomiendo definitivamente para cualquier persona interesada en la naturaleza y aventura.

Thomas Kingswell

193 days ago

Our trip with Amazon wonder expeditions was toured by Allen, who owns this company. We had a great time doing 3N in the Amazon. Saw lots of animals during the well organised trip. Food was great, and everybody very friendly. Allen, our guide, took lots of videos for social media. Comfortable lodging also.